What materials are used in Leather Geer products?
All our products are crafted from premium pure sheepskin and cowhide leather, ensuring durability, comfort, and a luxurious feel.
What sizes are available for your leather jackets?
Our leather jackets are available in a range of sizes from XS to 4XL. Please refer to our sizing chart on the product page to find your perfect fit.
Is the leather used in your products sustainable and ethically sourced?
Yes, Leather Geer is committed to both sustainability and ethical sourcing. Our leather is sourced from responsible suppliers who follow environmentally friendly practices and ensure fair labor conditions. We prioritize reducing waste and minimizing the environmental impact throughout our production process.
How do I contact customer support?
You can reach our customer support team by emailing leathergeer@gmail.com or through the Contact Us page. We are available to assist with any questions or concerns you may have about your order or our products.
Do you offer product customization?
Yes, Leather Geer offers customization on certain products like jackets and wallets. Check out the Design your Own page for your specific customization requests, and we’ll work with you to create a product tailored to your preferences.
How can I maintain my Leather Geer product to ensure it lasts?
Our leather products are designed to last a lifetime. To maintain them, store your item in a cool, dry place, clean it with a leather conditioner, and avoid exposure to moisture or direct sunlight.
Product Delivery
Do you offer worldwide shipping?
Yes, we offer worldwide shipping to most countries. Shipping fees and delivery times vary depending on the destination.
How long does it take to process and ship an order?
Orders are typically processed within 1-2 business days. Shipping times vary depending on your location but generally range from 10- 14 business days for international orders.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s site.
What happens if my package is delayed?
While we strive to deliver on time, delays can occasionally occur due to customs or unforeseen events. Please reach out to us from the Contact Us page for assistance if your package is delayed.
Shipping, Returns and Exchanges
What are the shipping costs?
Shipping costs vary depending on your location and the size of your order. The exact shipping fee will be calculated at checkout.
What is your return and exchange policy?
We offer a 30-day return and exchange policy on unworn and undamaged items. Please visit our Returns & Exchanges page for detailed instructions.
Is it safe to make a purchase on your website?
Absolutely! Our website uses secure payment gateways and encryption technologies to ensure your personal and payment information is protected.
How Can I Change or Cancel My Order?
If you need to change or cancel your order, please contact our customer service team as soon as possible. We’ll do our best to accommodate your request. However, please note that our system is designed to process orders quickly, so once your order enters the shipping phase, it cannot be changed or canceled. If you need to modify your shipping details, we’ll try to assist, but any changes after dispatch may require you to coordinate directly with the courier service.